Standard delivery
FREE over £75 / £4.95 under £75
- Working days
- 2-3
- Cost
- Free if over £75, or £4.95
- Delivery type
- Standard
Babolat Syntec Team X1 Replacement Padel Grip - White
Regular price
£7.19
Regular price
£8.00
Sale price
£7.19
Unit price
/
per
Babolat Syntec Team X1 Replacement Padel Grip - White
Babolat Syntec Team X1 Replacement Padel Grip - White
Regular price
£7.19
Regular price
£8.00
Sale price
£7.19
Unit price
/
per
Model Series:
Babolat - Syntec
Grip Number
1
-
Stickiness how easy it is to keep a hold of
NoneSuperglue
- Product description
- PRODUCT DELIVERY
- RETURNS / WARRANTY
- PRICE MATCH
Product description
- Super Thin
- Great Feedback
- Improves Control
- 1.5mm Thick
- 114cm Length
- Feel-Focused Grip
The Babolat Syntec Team X1 Replacement Grip is a thin grip, designed for players looking for a grip that won't increase their grip size, even with an overgrip applied.
With the thinness of this grip, racket feedback and control are incredible, along with decent absorption, making this the perfect choice for players who like maximised feel whilst they play.
| Brand | Babolat |
| Model series | Babolat - Syntec |
| Model Name | Syntec Team X1 |
| Grip Type | Full Grip |
| Number Of Grips | 1 |
PRODUCT DELIVERY
Delivery information
UK delivery options for your padel order.
Standard UK Mainland delivery takes 2-3 working days and is free on orders over £75, or £4.95 for orders under £75. Need it faster? Next Working Day delivery is £5.95 when your order is placed before the 1pm dispatch cut-off.
1
Free over £75
UK Mainland standard delivery is free when your order is over £75.
2
2-3 working days
Standard UK Mainland delivery usually takes 2-3 working days.
3
Order before 1pm
Next Working Day orders need to be placed before the daily dispatch cut-off.
Delivery options at a glance
All of our delivery options, and their prices, are shown below.
To double-check delivery before ordering, contact Padel HQ via Live Chat, email support@padelhq.co.uk or phone +44 (0)2380 017474.
Expected delivery for Express orders.
Next Working Day delivery is subject to your order being placed before Padel HQ's 1pm daily dispatch time.
Mon-Thurs before 1pm
Dispatch: same day
Expected delivery: next day.
Friday before 1pm
Dispatch: same day
Expected delivery: Monday.
Saturday-Sunday
Dispatch: Monday
Expected delivery: Tuesday.
Padel HQ strives to deliver all Express parcels on the next working day when ordered before the 1pm cut-off, but cannot be held responsible for delays outside of its control.
Delivery information to know before you order.
These points cover missing parcels, damaged items, refused deliveries, missed deliveries and safe-place requests.
Padel HQ currently ships to UK Mainland.
Due to Brexit, we no longer ship outside of UK Mainland.
Email within 7 days of purchase.
If your parcel is not delivered, email support@padelhq.co.uk within 7 days of purchase. Claims cannot be accepted after this point.
Contact Padel HQ within 7 days of receipt.
If anything is missing or damaged when your parcel arrives, contact Padel HQ within 7 days of receiving it. The item must remain unused while this is investigated and resolved.
Please do not refuse courier delivery.
If you change your mind, please accept the parcel and follow the instructions on the Returns page. A refused parcel carries a £15 charge, deducted from your refund once the parcel arrives back at Padel HQ.
Proof of delivery is required.
A signature or delivery image is required for all deliveries from Padel HQ.
Your order can be put aside for collection.
If collecting directly from store, select this option in checkout and Padel HQ will put your order aside near the shop entrance within 1 working day, ready for collection.
The parcel may return to the depot.
If you are unavailable when delivery is attempted, the parcel will return to the depot for another attempt. More than one unsuccessful attempt may result in the parcel returning to Padel HQ and fees being payable.
You take responsibility for safe-place delivery.
If you request delivery to a safe place, Padel HQ is not liable for theft or loss once the courier has delivered to the safe place requested.
Delivery questions answered.
Quick answers based on the current Padel HQ delivery information.
How much is UK Mainland standard delivery?
UK Mainland standard delivery is free on orders over £75. Orders under £75 cost £4.95.
How long does UK Mainland standard delivery take?
Standard delivery takes 2-3 working days.
How much is Next Working Day delivery?
Next Working Day delivery is £5.95 and takes 1 working day when your order is placed before the 1pm dispatch cut-off.
What happens if I order after 1pm?
Orders placed after the 1pm daily dispatch time are processed the next working day.
Do you ship outside UK Mainland?
No. Padel HQ states that, due to Brexit, it no longer ships outside of UK Mainland.
How much is Scottish Highlands delivery?
Scottish Highlands standard delivery costs £9.95 and takes 2-3 working days. Padel HQ treats Scottish locations above Aberdeen as Scottish Highlands.
What if my parcel is delivered to a collection point?
If delivery is made to a collection point and the parcel is returned to Padel HQ because it was not collected, the same return fees may apply.
Need help with delivery?
For delivery questions before ordering, contact Padel HQ via Live Chat, email or phone.
Email support support@padelhq.co.uk Contact page +44 (0)2380 017474
Mon-Fri 10:00am - 4:00pm Returns information Use the Returns page if you change your mind rather than refusing a parcel.
Mon-Fri 10:00am - 4:00pm Returns information Use the Returns page if you change your mind rather than refusing a parcel.
The Click & Collect service is available Monday-Friday 10:00am - 3:00pm. Delivery options, costs and availability may be confirmed during checkout.
RETURNS / WARRANTY
Returns & exchanges
Easy returns for your PadelHQ order.
Need to return an item, arrange a refund, or report a damaged or incorrect product? Start by contacting PadelHQ with your order number and return reason. Items must be unused, in their original packaging and returned within the standard 30 day return window.
1
Request your return
Email PadelHQ with your order number and reason for returning.
2
Package it carefully
Keep tape and labels off the product and product packaging.
3
Send it back
Use the prepaid DHL label or arrange your own tracked courier.
UK Mainland returns
How to return your item.
You can use PadelHQ's DHL returns option, or arrange your own return through Royal Mail, a personal courier or another suitable service.
Step 1
Contact PadelHQ
Email support@padelhq.co.uk with your order number and reason for returning. Once your return has been requested, PadelHQ can provide a prepaid DHL return label if needed.
Step 2
Package your return securely
Wrap the item carefully and do not apply sellotape directly to the product, product packaging or box. Damage caused by tape or insufficient packaging may result in a charge or refused return.
Step 3
Attach your return label
Once your return has been authorised and the item is packaged, attach the label to the outer parcel only. Do not attach it to the product itself or the product's box.
Step 4
Drop off at a DHL service point
Take the labelled parcel to your nearest DHL E-Commerce service point. Keep your receipt so the return can be tracked if there are any issues in transit.
The prepaid DHL return label costs £5.99. The label is prepaid, so the £5.99 cost is deducted from your refund if you use this service.
Before sending
Return rules at a glance.
Following these points helps avoid delays, deductions or the return being refused and sent back to you.
Returned items should include the original packaging, including racket handle plastic wrap and boxes or tags for shoes and clothing.
Refunds & exchanges
What happens after your return arrives.
PadelHQ aims to process returns within 14 days of arrival. Refund timing depends on the original payment method and your bank.
| Topic | What to know | Timing / cost |
|---|---|---|
| Return processing | PadelHQ aims to process all returns within 14 days once the parcel arrives back at the warehouse. | Within 14 days |
| Card refunds | Once the return has been processed, refunds generally appear in your bank account shortly afterwards. | Usually 2-3 business days after processing |
| Exchanges | PadelHQ cannot reserve stock for exchanges. Return the item for a refund, then place a new order for the replacement item through the website. | New order required |
| Return label deduction | If you use the prepaid DHL label, the label cost is deducted from your refund. | £5.99 if used |
| Shipping costs | Shipping costs are not included in the refund unless the order is returned because it arrived damaged or the incorrect item was received. | Not usually refunded |
| Used or damaged items | Items showing signs of use or where reasonable care has not been taken may have deductions applied, or the return may be refused. | Deductions may apply |
Items that do not meet the return criteria may be refused and returned to you. PadelHQ reserves the right to charge reasonable losses incurred by this.
Problems & warranty
Wrong items, damage and warranty claims.
Contact PadelHQ before using the item or removing packaging if anything appears incorrect, damaged or faulty.
Contact within 7 days.
Email support@padelhq.co.uk with your order number and images of the issue. PadelHQ can then provide a prepaid label and arrange the replacement once the incorrect goods are returned.
Do not use the item.
If an item arrives damaged or faulty, contact PadelHQ within 7 days and keep the product unused with packaging intact while the issue is assessed.
Keep wrap, tags and boxes in place.
Do not remove racket handle plastic, clothing tags, shoe tags or packaging when reporting a wrong, damaged or faulty item.
Damage through use is handled separately.
If an item has been damaged through use, email support@padelhq.co.uk with details of the damage so the warranty process can begin.
Photos of the issue and your order number will help PadelHQ deal with the problem as quickly as possible.
Care & address
Reasonable care and return address.
Please look after goods and packaging while deciding whether to keep your order. If arranging your own courier, use the address below.
Keep items in returnable condition.
Please do not use or damage the item or its packaging while deciding whether to keep it. Deductions or refusal may apply if reasonable care has not been taken.
You can choose your own return service.
You may use your own courier, but PadelHQ is not liable for loss or damage in transit if your own courier is used. Keep your receipt and tracking details.
PadelHQ / Flywalk Ltd
Unit 1 Greatbridge Business ParkBudds Lane
Romsey, Hampshire
SO51 0HA
United Kingdom
No sellotape on product packaging.
Labels and tape should only be applied to the outer parcel, never to the product itself or the product box.
FAQs
Returns questions answered.
Quick answers for the most common PadelHQ returns, exchange and refund questions.
How do I start a return?
Email support@padelhq.co.uk with your order number and reason for returning. PadelHQ will then confirm the next steps and can provide a prepaid DHL return label if required.
How much is the prepaid return label?
The prepaid DHL return label costs £5.99. This amount is deducted from your refund if you use the label.
Can I return using a different courier?
Yes. You can arrange your own return with a courier of your choice, but PadelHQ is not liable for loss or damage in transit if your own courier is used.
Will I receive a full refund?
If all items meet the return criteria, the item will be refunded in full minus the £5.99 label cost if that service was used. Shipping costs are not included unless the return is due to damage or an incorrect item being received.
How long does a refund take?
PadelHQ aims to process returns within 14 days of arrival at the warehouse. Once processed, refunds generally appear in your bank account within 2-3 business days.
Can I exchange an item?
Stock cannot be reserved for exchanges. Return your item for a refund, then place a new order for the replacement item through the website.
My item has been damaged through use, can I return it?
If your item has been damaged through use, this would go through the PadelHQ warranty process. Email support@padelhq.co.uk with details of the damage and the warranty procedure can begin.
What should I do if I received the wrong item or it arrived damaged?
Contact PadelHQ within 7 days at support@padelhq.co.uk. Include images of the issue and your order number, and do not use the item or remove its packaging.
Need help with a return?
For returns, refunds, exchanges, damaged items or warranty questions, contact PadelHQ before sending anything back.
Email support support@padelhq.co.uk Contact page +44 (0)2380 017474
Mon-Fri 10:00am - 4:00pm DHL service point Find your nearest drop-off location once your return has been authorised.
Mon-Fri 10:00am - 4:00pm DHL service point Find your nearest drop-off location once your return has been authorised.
Please include your order number whenever you contact PadelHQ about a return, refund, exchange, delivery issue or warranty claim.
PRICE MATCH
We're passionate about offering our customers the best possible price on any product!
We review our prices weekly in line with the current product range and update them as often as we can. We try to be as competitive as possible but, if you do manage to find a product for less somewhere else, we'll always try to match the price where possible!
How to achieve a price match?
Please read our terms and conditions below before contacting our sales team by filling in the Price Promise tab available on any product page. You'll need the competitors website address available so our sales team can verify the match.
Price Match Conditions
- The product must be identical in all ways.
- The competitor website must have the goods in stock and ready to ship. When comparing items with multiple sizes / colours, the required size / colour must be in stock.
- The competitor website's final price must include shipping and VAT.
- Unfortunately we're unable to match prices for websites based outside of Mainland UK, unauthorised brand stockists, or 3rd party sites such as Amazon or eBay.
- PadelHQ price match promise is not a binding contract. Whilst PadelHQ will endeavour to match any price, we reserve the right to refuse price matching at our sole discretion.
- It is the customers responsibility to contact us & request a price match before placing an order. Unfortunately we are unable to offer a price match after an order has been placed.
- Balls are excluded
- Babolat products are excluded
- We cannot offer to price match on shipping costs from other retailers
- We cannot offer to price match based on discount codes from other retailers
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We provide a simply returns form with all orders, if you’re not happy after receiving the item within the first 30 days, you’re able to return it for a refund. This does not cover product warranty periods.
EASY 30 DAY RETURNS
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We aim to make sure your order, delivery, products and service from ourselves is of the highest possible standards. Our staff are highly trained to make sure all our customers are properly looked after to ensure the sport is properly supported by ourselves as a shop
Need Help? Call us on +44 (0)2380 017474or email us on support@padelhq.co.uk
SERVICE PROMISE
BUY NOW PAY LATER
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Our Prices are price checked every day against all major competitor retailers to ensure we’re offering you the best possible deals!
We try to be as competitive as possible but, if you do manage to find a product for less somewhere else, we'll always try to match the price where possible!
If this is the case you can either complete our price match promise form online, or call us on +44 (0) 2380 017474or email us on support@padelhq.co.uk
